5 Questions to Ask Your House Cleaning Company

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5 Questions to Ask Your House Cleaning Company

When hiring a house cleaning company, it’s important to ask the right questions to ensure that they meet your expectations and needs. Here are five important questions to ask before hiring a house cleaning company:

1. **What Services Do You Offer?**
Make sure you have a clear understanding of the range of services the cleaning company provides. Ask about the specifics of their cleaning packages, including what tasks are included and whether they offer specialized services like deep cleaning, window cleaning, or carpet cleaning.

2. **Are Your Cleaners Background Checked and Insured?**
Your safety and the security of your belongings are paramount. Ask whether the cleaning company conducts background checks on their employees and if they are insured and bonded. This provides you with peace of mind in case of accidents or damages during the cleaning process.

3. **What Cleaning Products Do You Use?**
Inquire about the types of cleaning products the company uses. If you have specific preferences or sensitivities to certain chemicals, make sure they are willing to accommodate your needs. Additionally, if you prefer environmentally friendly or non-toxic cleaning products, discuss whether they offer those options.

4. **How Do You Determine Pricing?**
Ask the company about their pricing structure. Do they charge by the hour, by the size of the home, or by the specific tasks performed? Request a clear breakdown of costs and any potential additional charges for extra services or special requests.

5. **What’s Your Cancellation and Rescheduling Policy?**
It’s important to know the company’s policies regarding cancellations and rescheduling. Life events can lead to changes in your cleaning schedule, so understanding their policy on short notice changes or cancellations can help avoid any misunderstandings.

Bonus Question: **Do You Have References or Customer Reviews?**
Request references from previous clients or ask for links to online customer reviews. Positive reviews and testimonials can give you insights into the company’s reliability, professionalism, and the quality of their work.

Asking these questions will help you gather essential information about the cleaning company’s services, policies, and practices. It’s crucial to have a clear and transparent communication with the cleaning company to ensure that your expectations align and that you are comfortable with their services before making a hiring decision.

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